Return policy

At Bellamiprofessional, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and exchange policy.

Return and Exchange Window

You can return or exchange items within 30 days of receiving your order.

Eligibility Criteria

To qualify for a return or exchange, items must be:

  • Unworn, unwashed, and in their original condition.

  • In the original packaging with all tags attached.

  • Accompanied by proof of purchase.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Final sale items.

  • Gift cards.

  • Personalized or custom-made products.

How to Initiate a Return

  1. Contact Us: Email us at [email protected] with your order number and reason for return.

  2. Receive Instructions: We’ll provide you with a return authorization and shipping details.

  3. Send Your Item: Ship the item back using a trackable shipping service.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

Exchanges

If you’d like to exchange an item, we’ll ship the replacement once the original item is received and inspected. Exchange shipping costs may apply.

Return Shipping Costs

  • Customers are responsible for return shipping costs, except in cases of defective or incorrect items.

Contact Us

For any questions or concerns about our return policy, reach out to us at:

📍 Address: 8013 Karr St, Chattanooga, TN 37421,US (Not a return address)
📞 Phone: (423) 340-4536
📧 Email: [email protected]

We’re here to ensure you have a positive shopping experience with Bellamiprofessional. Let us know if you need any assistance!